Happiness
What Counts
If you could only count one thing for your enterprise what would it be? Would you choose a balance sheet or a client’s happiness? Would you choose the number of individuals served or the quality of the experience?
Happiness Index
Yes! Magazine reported recently on the Happy Planet Index. Using the following criteria, they created an index to measure the happiness of countries across the globe:
Costa Rica received the highest rating with the United States in 114 out of 143 countries.
How do (or would) you measure the happiness of your cause? If you developed criteria for your board, staff, customers, what questions would you ask? Do you consider how many board members complete their full board term, attendance at meetings, participation in meetings? Would you track the number of sick days used by staff or if they were Facebook friends? Do you measure the number of customers willing to recommend your organization or the number of complaints you receive?
How do you measure happiness for your enterprise? Is it important?
The Order of Happiness
Trying to accomplish goals as an individual or organization? If you are happy first and then accomplished your goals, would it be a shift from conventional wisdom that says achieve first and then happiness follows?
