“Open conversations generate loyalty, sales and most of all, learning… for both sides.”  Seth Godin’s post was perfect.  You either respond with an answer and close the conversation or you get curious and ask a question in response.  The difference is about relationships.  When dating there is an attraction to those who ask questions to get to know more about you.  There is less synergy when there are only answers.  If you are a little curious you might find out something fascinating.  A simple group icebreaker is to play the game, Two Truths and a Lie.  Have individuals share two facts about their life and one fib.  It is not so much about what you have done but the questions that come from the exercise.