If you listen to NPR’s Car Talk, you have encounter Click and Clack, the Tappet Brother’s (Tom and Ray) ability to offer credible and/or humorous advice on a variety of possible vehicle ailments.  One of their super powers (beside working for one-hour a week) is effectively diagnosing automotive problems.  Their sleuthing typically involves a series of pointed questions followed by some random pondering noises before offering an “ah ha.”  They engage callers in a back-and-forth line of inquiry before delivering their diagnosis, then offer empathy and suggestions to fix the predicament.

Informed questions built a tribe of 3.3 million listeners for a show designed to address automotive issues (image making that original pitch to NPR).  The power of great questions can empower a community.