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We are creating systems based on the lowest common denominator. The act of a few on the extreme edges set the bar for the rest of us. What if you showed more trust. One CEO I worked with empowered his staff to ‘do the right thing.’ Sometimes this was producing tickets for a sold out show, extending a membership benefit to a lapsed donor who was befuddled by why they were not on a list, or just making sure an individual was recognized by name at the right moment. Nothing revolutionary but it came with a sense of connection and compassion. Where it would have been easy to say “no” or “sorry we cannot do that,” there was flexibility. You cannot have a community without trust. Would you join a group that was always asking you to prove your identity?