Mistakes Were Made

I spent the past month juggling the schedules of three potential clients.  To make the projects work I needed to purchase a complicated airline itinerary.  I have been waiting to make the final purchase of the ticket in order to get confirmation from each party.  What I forgot to do was to keep everyone informed and communicate constantly.  One long-term client engaged another consultant for a portion of their project.  They needed certainty and wanted to lock in the dates.  Although I was committed I forgot to reassure the client that they were a priority.  Nothing I can do now but remind myself that more communication is better than less, even if it is not definitive. 

Are you communicating constantly?

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