If we get precise about what we are doing, it will clarify where we position ourselves. Companies prioritizing returning their employees to the office are reversing this conversation. They are focused on filling their offices with employees that the ‘where’ is proceeding the ‘what.’ Southwest Airlines allows customer support team members to work from home. As an airline, there are vital roles that require presence at an airport or base of operations, but there are roles that allow for a ‘work from anywhere’ approach.

If our journey has the strategic impact we planned, we need to know what road signs to look for. Otherwise, we might confuse motion for progress. If we are living our stated organizational values, it should be evident in the team’s behaviors. Otherwise, we just connect the closest dot without appreciating the whole picture.