A sample of school test questions listed online demonstrates that even those responsible for creating tests (exams) can get the answers wrong. It reminds us that despite implied and/or earned expert status, the knowledge/process source might be wrong.

Who are the authority figures that your enterprise relies on as sources of information, resources, funds, and/or accreditation? What happens when they provide incorrect information and/or make the erroneous assumptions? How has your team responded? What lessons have been learned? Is it an anecdote still being discussed, has the organization moved on, or was it catastrophic?