If your flight disembarks at a remote stand and you are instructed to take the bus to the terminal, it can feel like an unplanned deviation from your itinerary. However, when the pilot tells you that the bus drops passengers off directly at the customs hall, saving them a fifteen minute walk from the jetway that might have been used to reach the same location, it can feel like a bonus. Reframing circumstances can change how we perceive our reality.
How might we recognize that framing a situation can fundamentally change our potential impact?
