Please Send Money for My Mistake

I have stated before that it takes many social enterprise organizations 18 to 24 months to overcome a major crisis and regain the public trust. Without trying to politicize the health care issue I was curious to see how Representative Joe Wilson would reach out to amend for his actions. It never occurred to me to make a fundraising pitch as part of an apology. It will be very interesting to see how this strategy plays out for Representative Wilson. Is he a daring knight spreading the message of truth or helping fools separate from their money?

On A Quest

You are in the zone and have hit your stride. Your are producing at your highest level. Work is your playground and you wish to visit it often. It satisfies some craving within you. Your are rewarded by even the moments of being completely lost and you are willing to chase the dragon on an epic journey. So why not sign the big deal (17 books) if you are confident about your passion.

(NY Time article link via Chris Guillebeau @chrisguillebeau on Twitter)

Sand Crab

People are often pushed to expand their talents and reach a new level of expertise. It is a honorable desire to help another person succeed. But what happens when you are encouraged to move out of your area of expertise? Sitting on the beach this summer I was reminded that each creature has adapted to their environment. The sand crabs I watched never wandered more than a few feet from their holes in the sand. They were extremely effective at dragging proportionally large amounts of sand out of their network of tunnels. It was clear to me that the sand crab has a specific purpose.

I see nonprofit organizations pushing every board member to raise a specific amount of money. There are some individuals for whom this is low hanging fruit and an easy accomplishment. There are other members of the board for whom this is Mt. Everest. I encourage groups to look at the big picture. I want the sand crabs on the board doing what they do best. It makes them happy and there is nobody better to inhabit their environment.

Your Logo Used Without Your Consent

The World Wildlife Fund (WWF) is responding to criticism that it approved an advertisement depicting numerous commercial aircraft flying into lower Manhattan in an scene reminiscent of 9/11. The WWF says it never approved the concept and that the Brazilian advertising firm submitted the image where it won a best public service print ad award. The World Wildlife Fund’s logo is on the print ad and it appears that bloggers have been especially quick to criticize the WWF. It has put the organization in a public relations challenge, responding to situation it claims to have never created.

Daily News article

Is your organization prepared should you find yourself in a similar situation?

Remembering Hello

I facilitated a planning meeting for a client who is preparing for an upcoming organizational retreat. A small group of five people and myself met. I knew we had an ambitious agenda to cover so I jumped in during a pause in the conversation to say ‘shall me get started?’ I sent around some handouts and began to ask everyone to look at the first page when one of the participants asked if we could all introduce ourselves. ‘Of course,’ I responded.

The two minute biography that each person gave was fascinating. Full professional careers working in multiple sectors with nationally recognized organizations and start-up operations that never got high enough to be picked up by radar. Lives that jumped around the globe. Diverse perspectives and multiple talents.

For the rest of the meeting I had a deeper appreciation for every one’s comments because I had a perspective on their past. I had made the assumption the group knew each other. It turned out that a couple of the members were brand new to the organization. It was a great reminder of the power of introductions.

Your Recommendation

I tweeted about this yesterday afternoon but the experience has stayed with me. I asked an employee at a major kids toy store for a recommendation on a desk lamp that was also a docking station for iPods. He stumbled over his words for a second and then said he had sold a few and some of the lamps had been stolen from the store so therefore they must be good. I finished my purchase of other items and walked out of the store before it struck me. Perhaps this was the best endorsement that the employee could give. The store had multiple security zones so theft was an apparent issue. I could have used my smart phone to go online and read customer reviews and rankings of the product. The employee could have asked an associate for additional information. But at the end of the day, the employee summed up the value of the product perfectly. If people were going to enough effort to steal the item from the store there was clearly a market for the item where the lamp could be moved quickly and for a worthwhile profit.

What recommendations do you give? What is compelling? What is memorable?