It is convenient to see a commercial airplane as a uniform piece of aviation equipment. However, focusing only on the control surfaces adds depth and dimension to our understanding of all the possible inputs that impact operations.

How might we illustrate the control surfaces of our own enterprises without overwhelming our audience? Super fans might desire more information, but casual observers might be better served with a more basic orientation. How might we decode our work to build a better understanding of the expertise it takes to keep our organization aloft?