The Next Board

Stuck trying to resolve a challenging situation.  Consider the board that will succeed the current board.  What will they think?  What questions will they ask?  Who’s perspective might they seek?  How would distance from the emotions surround the current situation advance their dialogue?

Chip & Dan Heath’s WRAP model presented in their book, Decisive has been a great resource for addressing big questions.  I encourage groups to try it out on low-risk decisions before using it on a burning platform.

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