Where do you go to practice your craft? Is it accessible to encourage the development of fundamental skills and provide the opportunity to try new progressions? If we are encouraged to do this for a new hobby, why not have a similar setup for the places we serve? Where are the training grounds for board members and volunteers? Where can we gather to practice, learn new skills, and attempt innovation?
A sample of school test questions listed online demonstrates that even those responsible for creating tests (exams) can get the answers wrong. It reminds us that despite implied and/or earned expert status, the knowledge/process source might be wrong.
Who are the authority figures that your enterprise relies on as sources of information, resources, funds, and/or accreditation? What happens when they provide incorrect information and/or make the erroneous assumptions? How has your team responded? What lessons have been learned? Is it an anecdote still being discussed, has the organization moved on, or was it catastrophic?
What-if-concepts 