The differences between an air traffic controller and a passenger on a commercial flight are numerous. One of the most important is that the controller has a perspective on the entire sector. As a passenger, there is little awareness about the actions and intentions of other aircraft. Passengers are afforded a spectacular view of the surrounding scenery, which the controller does not get from looking at their screens.

How might we amplify the strengths of each role we inhabit without trying to make them overlap?