When the conditions are right, I can see the horizon line from the right viewpoint, and if someone designs a functional orientation point, I can align myself. However, imagining the future we are trying to create is harder when obstacles appear.

How might we provide the proper orientation for those we serve? How might we set people up for success? How might we provide a sense of the work that matters for those seeking to fuel our journey? One requires end-user empathy. The other relies on wayfinding attributes.