If you are a plane spotter, you can track inbound/outbound flights using an app like Flightradar24. You can see all the relevant information about the aircraft type, destination, speed, altitude, and estimated route online. But you miss the sensation of sitting in a seat as the plane approaches a runway for landing. The noises emitted by deploying the flaps, the landing gear being lowered, the engines varying thrust patterns, the hush of the passenger cabin just before touch-down, and the phenomena of controlled flight.

When we support an enterprise, we are often relegated to flight-tracking mode. We can read the annual reports, review strategic plans, and glance at periodic emails. The majority of our interactions might be fleeting check-ins. We experience the virtual reality version of the in-flight paradigm when we attend a program or visit a site. We get closer to sitting in a passenger seat when we serve on the board or volunteer. The juxtaposition of tracking an organization versus being involved in executing the vision and mission is significant.

How might we provide context for our supporters who are in flight-tracking mode? How might we give the occasional test flight for those interested? Who might we recognize that we have a limited number of seats on the plane and want to populate them with those we serve and a team committed to the voyage?