- Micro-yes: Start with a point of agreement.
- Data point: highlight the specific and avoid blur words that may be misinterpreted. Be specific about what actions we want to see increased or diminished.
- Impact statement: what is the purpose connecting the data points?
- Question: what is the essential question to create commitment instead of a monologue?
- (Bonus) Ask for feedback regularly: “pulling feedback” allows for continuous learning.
What-if-concepts 