Your Customers Love You for Being Unique

If it is critical then make it visible.  Posted guidelines and rules set you apart from other organizations.  Ignoring enforcement leads to mediocrity and erodes trust.  Be brave.  State what you are seeking to deliver and build a tribe that shares this vision.  Frustrating those who do not agree is acceptable but be generous in setting up people for success.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s