Items can be placed in a particular direction, but there must be enough coordination and alignment that the drawer closes; otherwise, the purpose fails. Add a board member who wants to change to a vertical storage platform, assume a partnership that uses a super-sized serving spoon, or hire a staff member who uses the drawer to store valuable thumb drives; these different uses create challenges for an organization— clarity of purpose and alignment matter to facilitate function.

How might we maintain fidelity to purpose but offer sufficient flexibility to adapt when it benefits those we serve?