Are we oriented so those who encounter us benefit from our super powers? Being of serve to those who are wayfinidng is memorable and builds trust. If our prupose is not clear, the opportunity is lost. How can we more generous with those who we are attempting to serve?
Facing the fireplace inside a Norwegian hotel. Outside the picture window, snow falls restlessly. An elderly gentleman rests in the oversized chair next to me. He is tending the fire. He rises every few minutes and carefully places a single log onto the fire. The fire never burns too bright nor dies to embers. There is a method to his approach.
Fortunate organizations have a fire tender. An individual who ensures the enterprise’s purpose is brought front and center. They energize and revitalize. A person with a sense of timing who can deliver fuel for the journey.
Celebrate your fire tenders. They ensure anyone encountering your organization find a welcoming and warm hearth.
Flying into Phoenix it is easy to see a number of infrastructure projects that are being built in preparation for the next phase. Highway overpasses and exits direct to the desert, signals of pending growth. How often do we think about what is being embedded into today’s work that may impact tomorrow’s results?
Current tax reform being proposed by the Unite States Senate removes the Universal deduction for charitable donations. The consequences of this overhaul are being assessed and in response the Universal Charitable Giving Act attempts to secure the future of charitable deductions. For many social sector organizations the lack of a tax deduction will test their donor’s motives. Were their donors transactional or relational. Said differently, did donors give because they received something in return or did they invest because they believed what the cause believes? The work that you did yesterday will reveal itself today.
John Oliver takes on the NCAA during the most recent installment of his show, Last Week Tonight. The episode is remarkable because it shines a light on the dark corners of the collegiate athletic system. He makes visible the disparity between the stated belief of the NCAA and its actions. The NCAA states it purposes as, a membership-driven organization dedicated to safeguarding the well-being of student-athletes and equipping them with the skills to succeed on the playing field, in the classroom and throughout life. When the dislocation between vision and activity becomes significant it allows for the type of satire where John Oliver excels. The fake gaming video advertisement needs no explanation.
Who is going to start the NACC (National Athletic Co-op Conference) where athletes and universities share in the revenue? Or, when do collegiate athletics move to an enterprise outside of the university structure? What if the professional leagues (NFL. NBA, NHL) took over the collegiate sports and created development leagues? Many options and they each result in a structure that is more aligned with the NCAAA’s stated purpose.
Alexandra Franzen proposed a few powerful questions last week on her blog. It was shared with me and I read it hastily on the way to catch a flight. Only once I was securely captive in my window seat as I jetted across the continent did the power of her questions begin to unfold. As I peered out the window I caught sight of another aircraft piercing the sky headed in the opposite direction, a thousand feet below and moving expediently into the vacuum of airspace that we had just vacated. A three second encounter gave me pause. It forced me to try to calibrate the power of air travel. How quickly I took for granted the physics, technology, and decision-making that allowed me to sit in an abstract state contemplating something completely irrelevant to aerodynamics, engineering, and navigation. The expertise of the flying ecosystem had allowed me to have a completely different experience than say the Wright Brothers.
When I consider Alexandra’s questions it reaffirms to me the importance of purpose. If we have not considered the effect, impact, and experience we intended to impart then we miss our greatest super power. Few people join a cause to raise more money, re-word a mission statement, or attend an all-weekend retreat. We joined because of an experience that was offered to us and we wanted to share with others. We want other people to feel the way we feel.
I offer Alexandra’s questions as ones you should bring back to your tribe and ask aloud. I think this may be the most important dialogue you can have right now. Otherwise, you may be sitting in a window seat watching your enterprise’s best experiences headed the other way, a thousand feet below.
“What is the effect that I want to have on people?”
“What kind of impact do I want to have?”
“What kind of experience do I want to create?”
“How do I want people to feel?”
Do you build fences and walls? What is the purpose of your fence and wall? Who is it for? Does it keep somebody/something in or out? Castles, prisons, farmers, and resort hotels each build walls and fences but they served very different purposes. If you do not know your purpose, you may unintentionally find yourself on the wrong side of the wall you are building.