
How many lug nuts on a car wheel are you willing to travel without? How many gears on a road bike are you willing to ride without? How many times are your willing to let your shoelaces break before replacing them?
The best answer; it depends on the journey and circumstance. In a perfect world, we would purchase, fix, or replace any of these items immediately. However, we tend to drive, ride and walk a little way before addressing the problem. In extenuating circumstances, we travel great distances and endure long periods of time if our survival outranks the pending maintenance issue.
There are no perfect top ten lists or flow charts. If these things existed we could replace most committees, task forces, board, and leadership teams with algorithms. Instead, we need the human element to wrestle with the questions that matter. Great decision-makers are capable of altering the course of a cause more than the accumulation of resources.
Never forget to think about the human element. Otherwise, we are collecting badges and experience points as we try to advance from level to level without an understanding of how it impacts the overall mission.




What if we followed-up with those who contacted us about supporting our mission? Even if we are oversubscribed, overworked, and under deadline. It does not take much to keep people who care involved with our enterprise. Equally, it is just as easy to lock them out and wonder why they drift away. 


The meeting is wrapping up. Agendas and handouts are re-organized, laptops shut, bags and coats grabbed. The Board Chair states, ‘I want to go around the room and check-in with each person.’ She looks to her left and makes eye contact with the board member seated next to her. The board member replies, ‘good meeting.’ The next board member nods and then adds, ‘I would like to know more about how we select the firm that performs our audit.’ The third person to the left of the Board Chair states, ‘I still have questions about the draft contract we reviewed to engage the marketing firm.’ A few heads nod. The Executive Director starts to respond but the Board Chair assures everyone more details will be forthcoming. And the process continues as each attendee is given the opportunity to share. Some provide a thumbs up to signal all is well. Others reflect on the momentum of the organization’s growth. One individual alerts the group that they will be traveling next month an unable to attend the next meeting. The check-in takes just a few minutes. The meeting is adjourned and everyone scatters to their next commitment.