Baggage Claim

When you build infrastructure and offices to deal with misplaced items, there is an understanding that the system has cracks. Commercial airlines staff baggage claim desks where one can report lost or damaged items. It is an assumption that checking a bag with an airline does not guarantee it will arrive at its final destination or drop onto the carousel in the same condition as it started the journey. The aviation industry has prepared us for acceptable loss.

What disruptions and loss have we built into our enterprises? What disappointments are our customers trained to endure?

Idyllic and Purpose

If you were asked to represent your cause’s utopian state and frame the representation, what image comes to mind? For some enterprises, it is an iconic headquarters building; others aspire to a level of impact, another group may highlight the people committed to the cause, and some might capture a signature program. Perhaps ask yourself if you can see yourself in the image. If we see a confluence point, we are doing the work that matters. If we cannot see ourselves in the projection of the future, our attempt to be of service may be misaligned.

Your Finish Line Might Differ

Competition provides a framework for scoring and usually consists of a start, middle, and finish. When we compete, we understand the expectations. If we assume an infinite mindset, we may advance a cause for a leg of the journey but ultimately not serve long enough to see the enterprise reach the finish line. In reality, the finish line is often stated in our cause’s vision. Finishing means fulfilling the vision and probably requires substantial course adjustments and/or the realignment of the organization. Staying in the race may be the most formidable work.

Ice Breakup

At some point, winter ice surrenders to the warmth of spring, and a new environment is revealed. There is a liminal moment where two seasons are suspended in brief animation, occupying the same spot but representing different outcomes.

How might we embrace these transitions to gain insights that may not be available for the rest of the year? What are your enterprise’s ice breakup events?

Motivation to Start

What gets you to the start line? What motivates you to line up when the weather is adverse, the traffic is challenging, and the number (or lack of) participants is overwhelming? What internal dialogue breaks through all the options that might dissuade us from showing up? What keeps you returning even when the results are less than your best or you feel unseen? What keeps you competing when the expectations get too high?